After the change, an integration that timed out after 15 minutes completed in less than 10 seconds!Our environment is extremely complex and years of bad practices have resulted in many issues which we were unable to explain. It didn't take them long to pinpoint that a specific index in our database was not performing optimally and recommended to recreate it. After 6 months of no success (and very unhappy users) we involved DBA Services in trying to get to the bottom of the issue. investigated, involved our support partner and later even the vendor. A while ago we had serious database locking issues while trying to integrate transactions into our ERP system.
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